Privacy Policy
Effective Date: March 7
Introduction
Shear Elegance Day Spa (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and professional information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request information, schedule appointments, engage our services, or communicate with us through digital platforms, AI-powered tools, or automated systems.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide high-quality services and effective communication.
A. Personal Information
Information you voluntarily provide, including your name, email address, phone number, company name, and other details submitted through contact forms, booking pages, or direct communications.
B. Business & Service Information
Information shared during consultations, onboarding, or service delivery that helps us tailor AI, automation, education, or storytelling solutions to your needs.
C. Payment & Billing Information
Payments are processed through secure third-party providers. Shear Elegance Day Spa does not store full credit card or banking information on its servers.
D. Usage & Technical Data
We may collect data such as IP address, browser type, device information, and website interactions through cookies or analytics tools to improve performance, security, and user experience.
E. AI & Automation Data
When applicable, anonymized data may be processed through AI or automation systems to support appointment scheduling, message delivery, and operational efficiency. This data is never sold or used for profiling.
2. How We Use Your Information
We use the collected information to:
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Respond to inquiries and provide requested services
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Schedule and manage appointments
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Deliver AI-powered communication and automation services
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Improve website functionality and user experience
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Communicate service updates or relevant information
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Maintain records for business and legal purposes
We collect only what is necessary to operate and improve our services.
3. Information Sharing & Disclosure
Shear Elegance Day Spa does not sell, rent, or trade personal information.
Information may be shared only with:
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Trusted service providers (e.g., CRM platforms, email systems, automation tools) under confidentiality agreements
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Authorized contractors or team members assisting with service delivery
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Legal authorities when required by law or to protect our rights and safety
All third parties are required to maintain appropriate data protection standards.
4. Data Security
We use industry-standard security practices, including encryption, secure servers, access controls, and monitoring systems, to protect your information.
While we take reasonable measures to protect your data, no online system is completely secure. By using our services, you acknowledge this risk.
5. Data Retention
We retain information only as long as necessary to:
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Provide services
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Maintain business records
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Meet legal or regulatory requirements
Data is securely deleted when it is no longer needed.
6. Your Rights
Depending on your location, you may have the right to:
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Access or correct your personal information
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Request the deletion of your data
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Withdraw consent for communications
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Request information about how your data is used
Requests may be submitted by contacting us at info@dmjmediagroup.com. We respond within a reasonable timeframe.
7. Cookies & Tracking Technologies
Our website may use cookies to improve navigation, analyze traffic, and enhance functionality. You may disable cookies through your browser settings, though some features may not function properly.
We do not use cookies to sell or improperly share personal data.
8. Email & Message Communications
By submitting your contact information, you consent to receive communications related to your inquiry, appointment, or services requested.
You may opt out at any time by replying STOP to messages or using unsubscribe links where available.
9. Links to Third-Party Sites
Our website may include links to third-party platforms or tools. Shear Elegance Day Spa is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
10. AI Tools & Automation Systems
Shear Elegance Day Spa uses AI-powered tools and automation systems to support communication, scheduling, and service delivery. These systems are selected for security and compliance.
Data processed through AI tools is used solely for operational purposes and is not shared or resold.
11. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.
12. Policy for Minors
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from minors. Any such information discovered will be promptly deleted.
13. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
14. SMS Communication & Consent
SMS consent is collected exclusively through the website chat feature when a user initiates a conversation and voluntarily provides their mobile number.
By providing a mobile number through the chat, users agree to receive text messages from Shear Elegance Day Spa LLC related to their inquiry, appointment scheduling, appointment reminders, and service-related updates.
Message frequency varies. Message and data rates may apply. Users can reply STOP to opt out at any time or HELP for assistance.
SMS consent is not collected through website forms, booking forms, or any other methods.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Shear Elegance Day Spa
Email: educatedestheticianu@gmail.com
Website: www.shearelegancedayspas.com
Disclaimer
The information provided on the Shear Elegance Day Spa website is for general informational purposes only. While we strive to ensure that the information on this website is accurate and up to date, we make no guarantees regarding the completeness, accuracy, or reliability of any information provided.
Professional Services
All skincare and spa treatments offered by Shear Elegance Day Spa are provided by trained professionals. However, individual results may vary depending on skin type, health conditions, and adherence to recommended aftercare instructions.
Clients are responsible for informing our staff of any medical conditions, allergies, medications, or skin sensitivities prior to receiving services.
Health Information
Information on this website is not intended to replace professional medical advice. Clients with medical concerns or skin conditions should consult a qualified healthcare professional before receiving certain treatments.
Results Disclaimer
Skincare treatments may produce different results for each individual. Shear Elegance Day Spa does not guarantee specific results from any treatment or service.
External Links
Our website may contain links to third-party websites or booking platforms. Shear Elegance Day Spa is not responsible for the content, privacy practices, or policies of these external sites.
Contact Information
If you have questions regarding this disclaimer, please contact:
Shear Elegance Day Spa
Email: educatedestheticianu@gmail.com
By contacting Shear Elegance Day Spa, you agree to receive conversational SMS messages regarding appointments and customer service. Message frequency may vary. Reply STOP to opt out.